Shipping

For orders within Australia 

We ship all orders within Australia via Australia Post Express Post service. All orders over AUD$90.00 will be shipped free of charge. All orders under $90.00 will incur an $11.00 postage fee. 

Please allow 1-5 business days for your order to be processed and dispatched. All orders are estimated to arrive within two business days of your dispatch date.If for any reason your shipment is delayed, we will contact you and give you the option of canceling your order. 

Delivery to rural areas could take longer than the above estimated delivery times. Delivery times are provided to us by Australia Post and whilst we do our best to ensure delivery is within the given time frame, we are not liable for any delays that occur once orders have been dispatched,  as they are out of our control.

 

International orders 

All international orders will incur an automatic postage fee of AUD$22.00 (except New Zealand).

For orders to New Zealand, a postage fee of AUD$15.00 will be charged for all orders under $90.00. 

All international orders are sent via Australia Post. Please allow 5-10 business days for delivery. 

PO Box addresses are not preferable, and your parcel may be returned to sender (us) if you provide a PO Box as your postal address. 

Custom or import duty fees are sometimes charged once the parcel reaches the destination country and must be paid by the recipient.  These charges will vary country to country and will depend on your parcels weight and size. 

Although rare, we recommend you check with your local customs office to avoid any surprise charges. 

Any delays due to customs or couriers, once a parcel has left Australia, are beyond our control and whist we do our best to ensure delivery is within the given time frame, we are not liable for any resulting delays.