Exchange/Refund Policy

We hope you'll love your purchase as much as we do, but here's what you do if something isn't quite right.

Exchanges 

Fit not right? or not quite happy with the style? We are more than happy to provide you with an exchange. Just get in touch with us via the contact form on the "contact us" page. Make sure you include the details of your original order and the item you wish to exchange for. We will set your new item aside so you don't miss out! The next step is to send your unwanted item back to us at 5/498 Hampton street, Hampton Victoria 3188. At this stage return postage cost must be paid by the customer. Once we receive your unwanted item, we will send out your exchange free of charge. 

Please note - First exchange will be shipped to you free of charge, however, if you wish to exchange your item a second time, you will incur an $11.00 postage fee (for orders within Australia). 

All items must be returned in original condition and unworn to be eligible for exchange. 

Refunds

If you are not happy with your  purchase and do not wish to exchange, we are happy to refund your purchase. Just get in touch with us via the contact form on the "contact us" page. Make sure you let us know you are seeking a refund, and provide us with details of your original order. The next step is to send your unwanted item back to us at 5/498 Hampton street, Hampton Victoria 3188. Once we recieve your return, we will process your refund. 

Please note - all refunds will incur a $10.00 processing fee. 

All items must be returned in original condition and unworn to be eligible for refund. 

 

These policies apply to online only.